Streaming service Netflix has been running for over 20 years in 2019, and whether you fork out for your own subscription or silently log in to your sibling’s account, Netflix really provides when it comes to entertainment.
However, even our favourite streaming service can encounter issues. The Netflix error tvq-pb-103 is a popular one that lots of people suffer, luckily it’s easily solvable so you can get back to having duvet days pronto.
When trying to watch your favourite shows or a new original movie, the last thing you want is an error message to pop up.
Netflix has had some seriously good releases in 2019, from Fyre: The Greatest Party that Never Happened to Sugar Rush, there’s no end of series, documentaries and movies to get your teeth into.
This particular error is resolved differently depending on the device or platform you are watching on so there are many different devices listed below.
What does the Netflix error tvq-pb-103 mean?
Netflix error tvq-pb-103 basically involves a textbox popping up. This may read: “We’re having trouble playing this title right now. Please try again later or select a different title.”
This error code signals that there is something stopping the server connecting the content to your device.
It could be that there is a network connectivity issue that is usually solved through a router or device restart.
Or it could mean that information stored on your device in relation to the application needs to be refreshed.
Fixing the error on your Amazon Firestick, Blu-Ray player or gaming console
To solve this issue when using a Firestick, unplug your device from power for at least one minute, plug the device back in and turn the device back on with the Fire TV remote, then try Netflix again.
If this does not work then you can try resetting your Firestick settings. You can do this by pressing the Home button on your remote, going to “Settings”, “System”, “Restore to Factory Defaults” and then try to watch Netflix again.
If you’re trying to use your Blu-Ray player you should ensure that your network supports streaming. If on a public network, you can check with the admin to see if Netflix is possibly a blocked site.
When using cellular data or a satellite internet connection it might not be possible due to slower connection speeds, in this case, the only thing you can do is try a different network.
For your gaming consoles, you can unplug your machine and make sure the controller is also completely turned off. When it turns on, try Netflix again and it should be fixed.
How to solve the error on Roku, Smart TVs and all other devices
The Roku is similar to other devices, simply unplug it and wait for one minute, when plugged back in you can try using Netflix again. If you’re still having no luck, give Digi Helpdesk a call on 0800 433 7963 free today.
Restarting your Smart TV is the first thing to try as is the same with all devices, simply unplug it from the mains and then allow it to restart properly before trying Netflix again.
On all devices, you can try to play another TV show or movie. If another title plays without issue, go to the “Viewing Activity” page and select the “Report a Problem link” next to the title that did not work.
You can also try restoring your default connection settings. If you’re connecting with a VPN or proxy service, disable it and connect directly with your home internet.
One last thing to try is updating the Netflix app through the relevant app or content store you downloaded it through as updates are not always automatically pushed through.